But these can also be frustrating because these involve a lot of complex steps which may not be easy for everyone to understand. These solutions can surely help you in resolving the issue. Now, restart MS Outlook and repeat solution 1. Press the Remove button on the Advanced tab.ħ. Upon highlighting your Office 365 account, click on the Change button.Ħ. Select Email Accounts on the next window.Ĥ. Step 2: Click on the Mail icon in the Control Panel window.ģ. Make sure to check that MS Outlook is not running.Ģ.If even after trying the above solution, you are still unable to view Office 365 access shared mailbox, then you should try out this troubleshooting solution. Solution 2: Shared Mailbox Synchronization Troubleshoot Now, your Office 365 shared mailbox not showing in Outlook issue is resolved. Type the name & location of the shared mailbox and select OK to proceed.ħ. From the Advanced tab, press Add button.Ħ. Go to More Settings from the Change Account window.ĥ. In the Account Settings window, click on the Change icon after selecting your Office 365 account profile.Ĥ. Open the Account Settings window from the File tab.ģ. If it is visible in the Online version only, then we can try the following steps to resolve the issue:Ģ. When we configure our account into Outlook, the Shared mailbox in Office 365 should come up by default just as it comes up in the Online web version. Solution 1: Add a new Shared Mailbox in Outlook Shared Mailbox Synchronization Troubleshoot.In this section, we will watch and learn some solutions to make MS Outlook shared mailbox visible: Solutions to Resolve Office 365 Shared Mailbox Not Showing in Outlook Issue So, here we are providing you with some unique solutions to resolve this issue. Users can easily access these shared mailboxes in their Microsoft Outlook application, but sometimes, some users face issues like the Office 365 shared mailbox not showing in Outlook. The functionalities such as read and send emails depend upon the permission provided by the admin. Shared Mailbox provides the user with a practical option of sharing the mailbox only with those who have access to do so. Another such attractive feature of Office 365 is the Shared Mailbox.
Its enterprise solution package Microsoft Office 365, consists of a handful of subscription services like Teams, Exchange, OneDrive, etc. Microsoft is a reputed name in the tech world.
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